Privacy Policy
Your privacy matters deeply to us. Here's exactly how we protect and handle your personal information when you work with Kylon Lynq.
Information We Collect
When you reach out to us about creating your custom flower arrangements, we collect information that helps us deliver the personal service you deserve. This includes your name, contact details, delivery address, and specific preferences about flowers, colors, and occasions.
How We Use Your Information
Every piece of information you share serves a specific purpose in creating beautiful arrangements that match your vision. We use your details to coordinate deliveries, understand your aesthetic preferences, and ensure each bouquet reflects your personal style.
Your flower preferences and past orders help us suggest arrangements you'll love. We keep notes about colors you favor and flowers that made you smile, so future consultations feel personal and informed.
Service Delivery
Creating and delivering your custom arrangements exactly when and where you need them.
Personal Touch
Remembering your preferences to make each experience more thoughtful and tailored.
Information Sharing and Disclosure
We don't sell your personal information to anyone. Period. The only times we share your details are when it's absolutely necessary for delivering your flowers or required by law.
Our trusted delivery partners receive only the address and timing information needed to get your arrangements to the right place. They don't get access to your payment details or personal preferences.
Data Security Measures
Your information stays protected through multiple layers of security. We use industry-standard encryption for payment processing and secure servers for storing customer preferences and contact information.
Your Rights and Choices
You control your personal information. Want to update your address? Change your flower preferences? Remove your information from our system? Just let us know. We believe you should have complete control over what we keep and how we use it.
You can request to see all information we have about you, ask us to correct anything that's inaccurate, or have us delete your data entirely. These aren't just legal rights – they're basic respect for your privacy.
Data Retention and Deletion
We keep your information only as long as it serves you. Active customer preferences and contact details stay in our system to improve future service. If you haven't placed an order in three years, we'll reach out to see if you'd like us to keep your preferences or remove them entirely.
Payment information is never stored on our systems – it's processed securely and immediately deleted after transactions complete. Order history stays for two years to help with any questions or repeat arrangements, then gets archived or removed based on your preferences.
International Data Transfers
As a business operating in Azerbaijan, most of your information stays within our local systems. When we do work with international flower suppliers or payment processors, we ensure they meet strict privacy standards and provide the same level of protection you'd expect.
Changes to This Policy
Privacy practices evolve, and we'll update this policy when necessary. Any significant changes get communicated directly to our customers via email, so you're never surprised by how we handle your information.
Minor updates – like clarifying existing practices or adding more detail – get posted here with updated effective dates. We believe in transparency about how and why our privacy practices change.
Questions About Your Privacy?
5 Heydar Aliyev Ave, Baku 1033, Azerbaijan
Phone: +994556373435
help@Zehpyr.it.com